Customer Support Administrator | Marel

8,000 Employees Worldwide - 4 Locations in the Netherlands

Customer Support Administrator | Marel

The Customer Support Administrator (CSA) performs various administration tasks related to service and spare parts delivery. Tasks are performed in a professional, efficient and timely way following Marel processes and standards. The CSA work in close cooperation with Customer Support Coordinator, Customer Care Manager and Spare Parts Coordinator. Primary focus of the CSA is to ensure invoicing of spare parts. This includes, preparing invoices, ensure invoices are send, follow up invoices, support answering questions related to invoices and mange credit invoices as needed. The CSA can also manage transport of parts when required.

Main responsibilties

  • Complete all invoicing activities for spare parts;
  • Process credit invoices as needed and approved;
  • Secure efficient administration processes;
  • Manage transports of parts when required.

About you

  • Bachelor Degree in business administration or similar education and/or experience;
  • Experience with ERP system (DAX or SAP) and/or CRM systems (Salesforce / ServiceMax);
  • Knowledge of Service Admin processes and ideally worked in a Sales / Service environment;
  • Appreciation of commercial service and business development;
  • English skills, both written and verbal;
  • Experience with and comfort working in multi-cultural, multi-discipline organization is an advantage.


Working at Marel means working at a multinational with many chances to develop yourself, take responsibility and show initiative. We offer an exciting job with a representative base salary, attractive secondary benefits in an international atmosphere that supports the company’s vision, and exhibit Marel’s core values Unity, Innovation and Excellence.



Marel at a glance

Marel is a global leader in transforming the way food is processed.

We support the production of high quality, safe and affordable food by providing solutions, services and software to the poultry, meat and fish processing industries, in addition to the newly acquired verticles of pet food, aqua feed and plant-based proteins.

Sustainability is at the core of our business, our groundbreaking solutions reduce waste while improving yields and creating economic value.

With a network of around 7,000 people in over 30 countries, we’re always close by and ready to help. From the first spark of inspiration to implementing a solution, we’re committed to excellence in everything we do.

Key numbers
Employees Worldwide
Locations in the Netherlands
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