Spare Parts Coordinator | Marel

8,000 Employees Worldwide - 4 Locations in the Netherlands

Spare Parts Coordinator | Marel

Purpose of the job

As a Spare parts coordinator you will process new and follow existing orders/quotes and manage requests related to orders/quotes including delivery status, return requests and pricing. You will also be the key contact for the internal supply chain organization for all matters related to orders/quotes. As a spare parts coordinator you are also responsible for booking all travel arrangements for the persons that perform on-site activities at customers in a cost- and time effective way.

Main responsibilities

  • Serving international markets by processing parts orders, compiling quotations, oral and written communication with customers and agents;
  • Monitoring of outstanding payments;
  • Managing customer expectations with regards to parts delivery;
  • Secretarial work, such as (digital) archiving of documents, answering internal and external phone calls and general correspondence on behalf of the entire department;
  • Making travel arrangements for service employees.



  • A vocational working proficiency (MBO level) in administration;
  • Thorough knowledge of administrative processes;
  • Service mindedness and sense of commercialism;
  • Excellent verbal and written communication skills.



  • Working with people;
  • Demonstrates an interest in and understanding of others;
  • Adapts to the team and builds team spirit;
  • Recognizes and rewards the contribution of others;
  • Listens, consults others and communicates proactively;
  • Supports and cares for others;
  • Develops and openly communicates self-insight, such as an awareness of own strengths and weaknesses.


Relating & Networking

Establishes good relationships with customers and staff;
Builds wide and effective networks of contacts inside and outside the organization;
Relates well to people at all levels;
Manages conflict;
Uses humor appropriately to enhance relationships with others;
Delivering results and meeting customer expectations;
Focuses on customer needs and satisfaction;
Sets high standards for quality and quantity;
Monitors and maintains quality and productivity;
Works in a systematic methodical and orderly way;
Consistently achieves project goals;

Following instructions and procedures

  • Appropriately follows instructions from others without unnecessarily challenging authority;
  • Follows procedures and policies;
  • Keeps to schedules;
  • Arrives punctually for work and meetings;
  • Demonstrates commitment to the organization;
  • Complies with legal obligations and safety requirements of the role.


Marel at a glance

Marel is a global leader in transforming the way food is processed.

We support the production of high quality, safe and affordable food by providing solutions, services and software to the poultry, meat and fish processing industries, in addition to the newly acquired verticles of pet food, aqua feed and plant-based proteins.

Sustainability is at the core of our business, our groundbreaking solutions reduce waste while improving yields and creating economic value.

With a network of around 7,000 people in over 30 countries, we’re always close by and ready to help. From the first spark of inspiration to implementing a solution, we’re committed to excellence in everything we do.

Key numbers
Employees Worldwide
Locations in the Netherlands
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